# Audio out of sync

**URL:** <https://forums.wyze.com/t/audio-out-of-sync/6322>\
**Category:** Cameras\
**Tags:** cam-v1-v2\
**Created:** [October 3, 2018, 3:35pm UTC](https://forums.wyze.com/t/audio-out-of-sync/6322 "2018-10-03T15:35:16Z")\
**Posts on this page:** 1\
**Showing post:** 36

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**Author:** ![ArthurH](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/arthurh/32/4192_2.png) [@ArthurH](https://forums.wyze.com/u/ArthurH)\
**Post date:** [March 26, 2019, 9:26pm UTC](https://forums.wyze.com/t/audio-out-of-sync/6322/36 "2019-03-26T21:26:12Z")

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Hello, this is Arthur, TPM from Wyze.

I am working on improving audio quality of V2 and Pan Cam. If your device run into any of the following issues:

- Audio not in sync with Video, in Live View or Recordings
- Two way communication (Speaking) not clear.
- Poor audio quality or burst or no sound, in Live View or Recordings
- Or any other audio related issues

Please send the device Mac address and a brief description of the issue to: [hzuo@wyze.com](mailto:hzuo@wyze.com).  
Mac address could be found under camera settings → Device Info.

Thank you,  
Arthur.

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