# App Update – Version 3.13 - Released 5/4/2026 **URL:** \ **Category:** Wyze News\ **Tags:** update\ **Created:** [May 4, 2026, 6:28pm UTC](https://forums.wyze.com/t/app-update-version-3-13-released-5-4-2026/342674 "2026-05-04T18:28:18Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![WyzeJasonJ](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzejasonj/32/8461_2.png) [@WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ)\ **Post date:** [May 4, 2026, 6:28pm UTC](https://forums.wyze.com/t/app-update-version-3-13-released-5-4-2026/342674/1 "2026-05-04T18:28:18Z")
We’re rolling out a new Wyze app update! **Versions:** - Android: 3.13.0.784 - iOS: 3.13.0.18 **What’s New:** - Added support for iOS lock screen widget (iOS only) - Added support for Android 1x1 single device widget (Android only) - General bug fixes Be sure to update your app to take advantage of the latest improvements. Let us know what you think! ![May 4 App Update](https://us1.discourse-cdn.com/wyze/original/3X/4/c/4c9f927573d86c26c1c7aab719e161f7d0de7999.jpeg) ---
**Author:** ![WyzeJasonJ](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzejasonj/32/8461_2.png) [@WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ)\ **Post date:** [May 4, 2026, 6:28pm UTC](https://forums.wyze.com/t/app-update-version-3-13-released-5-4-2026/342674/2 "2026-05-04T18:28:56Z")
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**Author:** ![gyzmo](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/gyzmo/32/47690_2.png) [@gyzmo](https://forums.wyze.com/u/gyzmo)\ **Post date:** [May 4, 2026, 7:11pm UTC](https://forums.wyze.com/t/app-update-version-3-13-released-5-4-2026/342674/3 "2026-05-04T19:11:48Z")
This device has been turned off…Don’t have this issue on Android iOS: 3.13.0.18 ![IMG_4442](https://us1.discourse-cdn.com/wyze/original/3X/3/9/39aa16828b062c950805e8706283c0a48f666d36.jpeg) > **[New video · Monday, May 4 🎬](https://photos.google.com/share/AF1QipP9RYut47Z4-nWPdAH9xerPAsY0Q7970WSdVEyqyGalj4eyf-RqPd4kKHh1hTazpA?key=b3A2TmlXQ0pyYXhtamZQbTdCLWtEaUJLbWE0X3F3)** ---
**Author:** ![spamoni](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/spamoni/32/34695_2.png) [@spamoni](https://forums.wyze.com/u/spamoni)\ **Post date:** [May 4, 2026, 10:31pm UTC](https://forums.wyze.com/t/app-update-version-3-13-released-5-4-2026/342674/4 "2026-05-04T22:31:41Z")
Updated app on my Android device without issues. > [@WyzeJasonJ](#): > > Added support for Android 1x1 single device widget (Android only) Still no 1x1 widget ---
**Author:** ![rodger.werner](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/rodger.werner/32/23692_2.png) [@rodger.werner](https://forums.wyze.com/u/rodger.werner)\ **Post date:** [May 4, 2026, 11:59pm UTC](https://forums.wyze.com/t/app-update-version-3-13-released-5-4-2026/342674/5 "2026-05-04T23:59:20Z")
My V2 cams are stretched vertically in the viewport on iPadOS when in landscape orientation still. ---
**Author:** ![ronl4625](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ronl4625/32/103505_2.png) [@ronl4625](https://forums.wyze.com/u/ronl4625)\ **Post date:** [May 5, 2026, 1:26am UTC](https://forums.wyze.com/t/app-update-version-3-13-released-5-4-2026/342674/6 "2026-05-05T01:26:47Z")
Updated as follows; Samsung S24 ultra, android 16. No issues to date and I am seeing the 1x1 widget. ![Screenshot_20260504_174922_Microsoft Launcher](https://us1.discourse-cdn.com/wyze/original/3X/1/c/1ca554333c49551210ada03b1091c8e40577e3a8.jpeg) My 2 tablets updated properly but the 1x1 widget does not appear in either device. Caches have been cleared and cold restarts applied. Samsung S10 lite, android 16. Samsung a9+, android 16 ---
**Author:** ![billhodg](https://avatars.discourse-cdn.com/v4/letter/b/ecccb3/32.png) [@billhodg](https://forums.wyze.com/u/billhodg)\ **Post date:** [May 5, 2026, 6:14pm UTC](https://forums.wyze.com/t/app-update-version-3-13-released-5-4-2026/342674/7 "2026-05-05T18:14:32Z")
After this update I no longer receive notification sounds. I get a status bar notification, but no sound. This is on Android 16. I am now receiving notification sounds. Not sure what changed. ---
**Author:** ![Crease](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/crease/32/123254_2.png) [@Crease](https://forums.wyze.com/u/Crease)\ **Post date:** [May 5, 2026, 7:29pm UTC](https://forums.wyze.com/t/app-update-version-3-13-released-5-4-2026/342674/8 "2026-05-05T19:29:34Z")
> [@WyzeJasonJ](#): > > - Added support for Android 1x1 single device widget (Android only) I’m also not seeing this, which was reported during the public beta release, so I’m not sure why this was allowed to graduate to production: ![no 1 × 1 widget available](https://us1.discourse-cdn.com/wyze/original/3X/8/3/8369f6e9923514d32b71985044dd00f41f913a7c.jpeg "no 1 × 1 widget available") This is Wyze Android app 3.13.0.784 on a Google Pixel 6 running Android 16 after the usual in-place update and a phone reboot. I have not tried to uninstall and re-install the app. > [@billhodg](#): > > After this update I no longer receive notification sounds. Have you tried a fresh installation of the app? Sometimes that can fix issues (including notification sound problems) that result from in-place updates. See [Sound notifications sporatic for window cams - #2 by Crease](https://forums.wyze.com/t/sound-notifications-sporatic-for-window-cams/339853/2) and [Wyze app 3.7.5 Beta Test 8/27/2025 - #3 by Crease](https://forums.wyze.com/t/wyze-app-3-7-5-beta-test-8-27-2025/336780/3) for additional detail. Welcome to the Forum, @billhodg! 👋 * * * #### Edit @ 2026-05-05T19:37:35Z Even after uninstall, reboot, re-install, reboot, I’m still not seeing a 1 × 1 widget option. ---
**Author:** ![Resist](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@Resist](https://forums.wyze.com/u/Resist)\ **Post date:** [May 5, 2026, 10:15pm UTC](https://forums.wyze.com/t/app-update-version-3-13-released-5-4-2026/342674/9 "2026-05-05T22:15:35Z")
This update finally fixed the 4x video speed freezing bug. ---
**Author:** ![Known1](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/known1/32/32230_2.png) [@Known1](https://forums.wyze.com/u/Known1)\ **Post date:** [May 6, 2026, 12:48am UTC](https://forums.wyze.com/t/app-update-version-3-13-released-5-4-2026/342674/10 "2026-05-06T00:48:23Z")
No 1x1 widget for me either with my Samsung Galaxy S23 fully patched on Android 16. ---
**Author:** ![Salor](https://avatars.discourse-cdn.com/v4/letter/s/aeb1de/32.png) [@Salor](https://forums.wyze.com/u/Salor)\ **Post date:** [May 6, 2026, 1:33am UTC](https://forums.wyze.com/t/app-update-version-3-13-released-5-4-2026/342674/11 "2026-05-06T01:33:10Z")
Video freezes when adjusts the slider (seek backward/foreward) or zoom in (double tap on video) while playing a recorded event. This on iPhone. ---
**Author:** ![sockofrog](https://avatars.discourse-cdn.com/v4/letter/s/46a35a/32.png) [@sockofrog](https://forums.wyze.com/u/sockofrog)\ **Post date:** [May 6, 2026, 4:24pm UTC](https://forums.wyze.com/t/app-update-version-3-13-released-5-4-2026/342674/12 "2026-05-06T16:24:07Z")
I’m having the same issue. When I go to view cameras it says the devices have been turned off. I’ve done no such thing so this has to be something the app is going on its own ---
**Author:** ![gyzmo](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/gyzmo/32/47690_2.png) [@gyzmo](https://forums.wyze.com/u/gyzmo)\ **Post date:** [May 6, 2026, 5:00pm UTC](https://forums.wyze.com/t/app-update-version-3-13-released-5-4-2026/342674/13 "2026-05-06T17:00:42Z")
I don’t understand why they didn’t realize this before releasing this version. If you have access to beta apk, just install this one to solve this issue. ![IMG_4461](https://us1.discourse-cdn.com/wyze/original/3X/8/9/89f0b9c43ddf2c894d33d7414629d6f0fed22024.jpeg) @WyzeAndy : same issue in the last beta 3.13.0 (14) ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [May 6, 2026, 5:25pm UTC](https://forums.wyze.com/t/app-update-version-3-13-released-5-4-2026/342674/14 "2026-05-06T17:25:17Z")
Another good reason why I have automatic app updates turned off on my iOS devices along with automatic firmware updates for my WYZE cams. ![laughing](https://us1.discourse-cdn.com/wyze/original/3X/6/f/6f1f88e664d3551fa41ff88105f6aff80d225b10.png) ---
**Author:** ![StevenA](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/stevena/32/98871_2.png) [@StevenA](https://forums.wyze.com/u/StevenA)\ **Post date:** [May 6, 2026, 6:51pm UTC](https://forums.wyze.com/t/app-update-version-3-13-released-5-4-2026/342674/15 "2026-05-06T18:51:34Z")
The App Store says I have 1 update. Gee, I wonder what App I am waiting to update? ![IMG0951](https://us1.discourse-cdn.com/wyze/original/3X/b/e/be1b3e795048b578a2cca1f107a238e6fc9be87e.jpeg) ---
**Author:** ![Guycan](https://avatars.discourse-cdn.com/v4/letter/g/45deac/32.png) [@Guycan](https://forums.wyze.com/u/Guycan)\ **Post date:** [May 6, 2026, 7:28pm UTC](https://forums.wyze.com/t/app-update-version-3-13-released-5-4-2026/342674/16 "2026-05-06T19:28:24Z")
We don’t know check. Hahahahh ---
**Author:** ![lulu-dixon](https://avatars.discourse-cdn.com/v4/letter/l/dfb087/32.png) [@lulu-dixon](https://forums.wyze.com/u/lulu-dixon)\ **Post date:** [May 8, 2026, 2:19pm UTC](https://forums.wyze.com/t/app-update-version-3-13-released-5-4-2026/342674/17 "2026-05-08T14:19:42Z")
After update it’s telling me I need to sign up for a new Cam Unlimited plan?? ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [May 8, 2026, 3:11pm UTC](https://forums.wyze.com/t/app-update-version-3-13-released-5-4-2026/342674/18 "2026-05-08T15:11:01Z")
Where does it state that? I have not updated the app yet, still waiting for the bugs to get fixed as usual. ---
**Author:** ![lulu-dixon](https://avatars.discourse-cdn.com/v4/letter/l/dfb087/32.png) [@lulu-dixon](https://forums.wyze.com/u/lulu-dixon)\ **Post date:** [May 8, 2026, 5:03pm UTC](https://forums.wyze.com/t/app-update-version-3-13-released-5-4-2026/342674/19 "2026-05-08T17:03:46Z")
I’ve had these Wyze cams since they had the free versions. I’ve been paying the $9.99 a month for Cam Unlimited for at least a couple years. After the update now it shows I don’t have any plan and when you click on your account it shows restore full protection for 12.99 a month! And beside each camera in your main view it shows the little symbol saying add cloud protection. So it seems like they canceled everybody’s 9.99 plan and are forcing them to sign up for the 12.99 plan. So where are all my videos on the cloud now? There was no notification given. ![Screenshot_20260508_125930_Wyze](https://us1.discourse-cdn.com/wyze/original/3X/3/f/3fc2a082e98e97b2d6c8e5e2972463c1955efd32.jpeg) ---
**Author:** ![StevenA](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/stevena/32/98871_2.png) [@StevenA](https://forums.wyze.com/u/StevenA)\ **Post date:** [May 8, 2026, 5:14pm UTC](https://forums.wyze.com/t/app-update-version-3-13-released-5-4-2026/342674/20 "2026-05-08T17:14:44Z")
In case you have not seen this thread yet, it may be a better place to discuss Wyze subscription price increases. > [@Suscription price will go up +62% on June 9th](https://forums.wyze.com/t/suscription-price-will-go-up-62-on-june-9th/342273/41): > > Not holding my breath grin [Next page](https://forums.wyze.com/t/app-update-version-3-13-released-5-4-2026/342674.md?page=2)