Installed new app update 2.1.32 yesterday on my Apple Iphone 5c … I know, I know, get a new phone.
The app update works well … BUT the DISCOVER SORT feature causes the app to immediately crash and reboot without resorting. (The sort feature works great on my wife’s iPHONE XS.)
That’s no big deal … because I really have no need for the Discover Sort feature … but I was just playing with all the new features and found the problem.
FYI , my wife tells me to get a new phone almost daily so please feel free to follow suit. I really don’t expect you to even continue to support my almost 6 year old phone … but hey, the phone still works!!!
Sent with log file … ticket number 194059. Apple no longer provides support or IOS updates for the 5C … so I’m sure it’s not your problem … or even one I expect you try to fix on an old phone and IOS. The sort feature works on my wife’s iPhone Xs.
Y’all keep improving the features … I love your Cameras so much I might be forced to upgrade my phone! (Please don’t tell my wife or she’ll really start piling on me!)
IOS 10.3.3 was the last available Apple update on the 5C.
Like I said … the phone is a dinosaur.
My wife (with a Iphone Xs) is really after me to upgrade the phone. I guess I’ve held onto the 5C because of the way I was raised … “If it ain’t broke, don’t fix it” and the phone and most of the APPS I use still work fine on the phone.
Please don’t waste any time on trying to “retro-fix” this outdated phone. Your APP works GREAT with my phone and IOS. I can live view, update the firmware, upload EVENTS, use with Google assistant and IFTTT. Not being able to sort the DISCOVER videos isn’t really an issue.
However, if (and when) WYZE goes international … I fear that what is outdated in some parts of the world will be state of the art in others. I just wanted to give you a heads up in case you want to establish some “minimum” standards for phones that work with your App and your cameras.
@CaptainMark please restore the availability to install to Chromebooks. from the Play Store. I sideload the app and it works just fine. As it is now, every time there is an update, I need to send the new APK to the Chromebook and manually install. Thank you