Hi Everyone,
I am upgrading from a RadioThermostat that is working fine. I noted all of the wires, as the Wyze app recommends and I took a photo. I plugged everything into the Wyze Thermostat as advised by the app. However, the app keeps telling me I have the wires incorrectly connected, but I do not. I am attaching photos of the prior thermostat, as well as screen shots of the error messages.
Anyone else see this issue?
Sean
Welcome to the Wyze community @Sean.Kane !
Are you able to press “check again” until you are able to skip forward? This may be a bug it’s the firmware on the thermostat. There’s been other reports of this happening during setup with the firmware that most of the preorder thermostats ship with.
Thank you @Brlepage!
I will give that a shot. I didn’t know that I could continue to try again and then it would allow me to skip. I hope to be able to try it again tomorrow.
Sean
Thanks again. Skipping ahead worked like a charm!
