# Any one having issues with camera responding to Alexa? **URL:** \ **Category:** Services & Integrations\ **Created:** [February 27, 2019, 8:59pm UTC](https://forums.wyze.com/t/any-one-having-issues-with-camera-responding-to-alexa/20153 "2019-02-27T20:59:31Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![mmtorres32](https://avatars.discourse-cdn.com/v4/letter/m/edb3f5/32.png) [@mmtorres32](https://forums.wyze.com/u/mmtorres32)\ **Post date:** [February 27, 2019, 8:59pm UTC](https://forums.wyze.com/t/any-one-having-issues-with-camera-responding-to-alexa/20153/1 "2019-02-27T20:59:31Z")
I just received the camera today set it up and tried to have Alexa show the feed thru my fire cube and all it’s saying is camera not responding… not a good first impression. I’ve tried my ring door and it works fine… any suggestions? ---
**Author:** ![Demonfire](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/demonfire/32/4376_2.png) [@Demonfire](https://forums.wyze.com/u/Demonfire)\ **Post date:** [February 27, 2019, 9:01pm UTC](https://forums.wyze.com/t/any-one-having-issues-with-camera-responding-to-alexa/20153/2 "2019-02-27T21:01:24Z")
I don’t have Alexa but maybe this can help. Some users are reporting having trouble. > [@Alexa requests time out on Pan](https://forums.wyze.com/t/alexa-requests-time-out-on-pan/20121): > > Hi All, I have two Wyze Cams; a V2 and a Pan. Both function normally with the iOS Wyze app and appear to have a stable wi-fi connection and plenty of bandwidth on my network. I have the Wyze Alexa skill added to my account and have run discovery. The Alexa app on my phone lists the names of both devices. Here’s the issue. If I call up Alexa (either on my fire tablet or my fire tv) and ask her for the name of the V2, the camera feed pops up no problem. If I ask for the name of the Pan, it loads… ---
**Author:** ![mmtorres32](https://avatars.discourse-cdn.com/v4/letter/m/edb3f5/32.png) [@mmtorres32](https://forums.wyze.com/u/mmtorres32)\ **Post date:** [February 27, 2019, 9:08pm UTC](https://forums.wyze.com/t/any-one-having-issues-with-camera-responding-to-alexa/20153/3 "2019-02-27T21:08:42Z")
Thanks I guess I’m going to wait and see what happens ---
**Author:** ![Demonfire](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/demonfire/32/4376_2.png) [@Demonfire](https://forums.wyze.com/u/Demonfire)\ **Post date:** [February 27, 2019, 9:15pm UTC](https://forums.wyze.com/t/any-one-having-issues-with-camera-responding-to-alexa/20153/4 "2019-02-27T21:15:23Z")
Do you have a V2 or Cam Pan? ---
**Author:** ![mmtorres32](https://avatars.discourse-cdn.com/v4/letter/m/edb3f5/32.png) [@mmtorres32](https://forums.wyze.com/u/mmtorres32)\ **Post date:** [February 27, 2019, 9:38pm UTC](https://forums.wyze.com/t/any-one-having-issues-with-camera-responding-to-alexa/20153/5 "2019-02-27T21:38:06Z")
V2 camera ---
**Author:** ![Demonfire](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/demonfire/32/4376_2.png) [@Demonfire](https://forums.wyze.com/u/Demonfire)\ **Post date:** [February 27, 2019, 9:39pm UTC](https://forums.wyze.com/t/any-one-having-issues-with-camera-responding-to-alexa/20153/6 "2019-02-27T21:39:36Z")
I’d wait it out. It should fix itself! Have you submitted a ticket? ---
**Author:** ![mmtorres32](https://avatars.discourse-cdn.com/v4/letter/m/edb3f5/32.png) [@mmtorres32](https://forums.wyze.com/u/mmtorres32)\ **Post date:** [February 27, 2019, 9:41pm UTC](https://forums.wyze.com/t/any-one-having-issues-with-camera-responding-to-alexa/20153/7 "2019-02-27T21:41:15Z")
Yeah I have so it’s a waiting game now ---
**Author:** ![mmtorres32](https://avatars.discourse-cdn.com/v4/letter/m/edb3f5/32.png) [@mmtorres32](https://forums.wyze.com/u/mmtorres32)\ **Post date:** [February 27, 2019, 10:33pm UTC](https://forums.wyze.com/t/any-one-having-issues-with-camera-responding-to-alexa/20153/8 "2019-02-27T22:33:18Z")
So they got back to me and theyre in contact with Alexa to resolve the issue they’re having… glad to know they got back to me quick and are trying to resolve it! ---
**Author:** ![Awesome](https://avatars.discourse-cdn.com/v4/letter/a/8baadc/32.png) [@Awesome](https://forums.wyze.com/u/Awesome)\ **Post date:** [February 28, 2019, 3:43am UTC](https://forums.wyze.com/t/any-one-having-issues-with-camera-responding-to-alexa/20153/9 "2019-02-28T03:43:45Z")
Told me the same thing yesterday. I was new to wyze cam but bought with main reason to use on fire devices and none of them worked after all troubleshooting. I was and still upset because it’s litterally stamped on the wyze box works with Alexa and I’ve not seen it yet lol. ---
**Author:** ![mmtorres32](https://avatars.discourse-cdn.com/v4/letter/m/edb3f5/32.png) [@mmtorres32](https://forums.wyze.com/u/mmtorres32)\ **Post date:** [February 28, 2019, 3:56am UTC](https://forums.wyze.com/t/any-one-having-issues-with-camera-responding-to-alexa/20153/10 "2019-02-28T03:56:03Z")
Yeah I completely agree I hope they fix it soon I have another camera on the way n if they don’t fix the issue I’ll probably return them