# All Plugs offline

**URL:** <https://forums.wyze.com/t/all-plugs-offline/296334>\
**Category:** Power & Lighting\
**Tags:** plug\
**Created:** [April 16, 2024, 1:05am UTC](https://forums.wyze.com/t/all-plugs-offline/296334 "2024-04-16T01:05:41Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![PanCamJeff](https://avatars.discourse-cdn.com/v4/letter/p/919ad9/32.png) [@PanCamJeff](https://forums.wyze.com/u/PanCamJeff)\
**Post date:** [April 16, 2024, 1:05am UTC](https://forums.wyze.com/t/all-plugs-offline/296334/1 "2024-04-16T01:05:41Z")

</div>

Not sure where to post this, As the title states. Five of five plugs have been offline over an hour.  
Robot vacuum was offline, came back after about 45 minutes, Six of six cameras working.

All the plugs now intermittently going offline, coming back online, cycle repeats randomly. Some are not responsive to being turned on/off in the app. Some show the broken cloud symbol where the button should be.

Network and internet working in all respects. Already rebooted router, makes no difference.  
Ran a test spot cleaning with vacuum, and it completed as normal, except the completion notification was delayed by 10 minutes after it arrived back at charger.

Something going on with the servers?

Update: I swear I searched for another thread of service advisory before posting, now see this:

> [@Service Advisory - 4/15/2024](https://forums.wyze.com/t/service-advisory-4-15-2024/296327):
>
> 4/15/24 5:39 PM PT - We are currently receiving reports of devices offline or not being able to connect. We are currently looking into the issue and will have an update as soon as we have some more information. Thank you for your patience.

Will follow that thread.

---

<div class="post-metadata">

**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\
**Post date:** [July 15, 2024, 1:06am UTC](https://forums.wyze.com/t/all-plugs-offline/296334/2 "2024-07-15T01:06:05Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
