# Alexa won't recognize any new Wyze Devices

**URL:** <https://forums.wyze.com/t/alexa-wont-recognize-any-new-wyze-devices/70135>\
**Category:** Services & Integrations\
**Tags:** not-platform-specific\
**Created:** [November 7, 2019, 5:00pm UTC](https://forums.wyze.com/t/alexa-wont-recognize-any-new-wyze-devices/70135 "2019-11-07T17:00:09Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![mrgadget](https://avatars.discourse-cdn.com/v4/letter/m/e47774/32.png) [@mrgadget](https://forums.wyze.com/u/mrgadget)\
**Post date:** [November 7, 2019, 5:00pm UTC](https://forums.wyze.com/t/alexa-wont-recognize-any-new-wyze-devices/70135/1 "2019-11-07T17:00:09Z")

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I purchased 2 new V2 cameras and 2 Wyze Plugs that I am adding to my arsenal of Wyze cameras and sensors.  
Post setup in the Wyze App I tried Alexa to recognize the 2 cameras and Plugs. Alexa is not able to find them .  
I checked and the Wyze Skill is still installed and is up to date.  
I rebooted both my Echo Show and Echo DOT .  
I rebooted my phone with the Alexa App and also switched between my 2.5 and 5.0 Ghz networks - nothing.  
I had an extra new TPLink Plug that I setup as a test and immediately Alexa recognized the plug without going into the Alexa app .

This seems to be a Wyze Issue … Anyone have this issue

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**Author:** ![Wrecks0](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wrecks0/32/1993_2.png) [@Wrecks0](https://forums.wyze.com/u/Wrecks0)\
**Post date:** [November 7, 2019, 5:12pm UTC](https://forums.wyze.com/t/alexa-wont-recognize-any-new-wyze-devices/70135/2 "2019-11-07T17:12:22Z")

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I kinda remember seeing this question before. I think the answer was to disable the Wyze skill and enable it again.

You might want to search this forum, just to make sure.

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**Author:** ![mrgadget](https://avatars.discourse-cdn.com/v4/letter/m/e47774/32.png) [@mrgadget](https://forums.wyze.com/u/mrgadget)\
**Post date:** [November 7, 2019, 6:00pm UTC](https://forums.wyze.com/t/alexa-wont-recognize-any-new-wyze-devices/70135/3 "2019-11-07T18:00:45Z")

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Thanks you are correct . Once I disabled the skill in Alexa and re - enabled it asked for my Wyze Account Credentials all cameras and plugs now show in Alexa . I forgot I had changed my Wyze Account credentials several months ago .  
Strange that Alexa still continued to work with the other Cameras without prompting for the new credentials .  
Also found the same with IFTTT - it was not showing the new cameras and plugs - Had to log back into the Wyze Service -  
FYI neither of these services used the 2 factor authorization I have setup on my Wyze account . This is a little / **a lot** concerning …