# Alexa quit working with Wyze Garage Door Controller

**URL:** <https://forums.wyze.com/t/alexa-quit-working-with-wyze-garage-door-controller/330957>\
**Category:** Cameras\
**Tags:** garage-door-controller, troubleshooting, android\
**Created:** [May 29, 2025, 11:17am UTC](https://forums.wyze.com/t/alexa-quit-working-with-wyze-garage-door-controller/330957 "2025-05-29T11:17:33Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![paulf39](https://avatars.discourse-cdn.com/v4/letter/p/e480ec/32.png) [@paulf39](https://forums.wyze.com/u/paulf39)\
**Post date:** [May 29, 2025, 11:17am UTC](https://forums.wyze.com/t/alexa-quit-working-with-wyze-garage-door-controller/330957/1 "2025-05-29T11:17:33Z")

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Alexa was working just fine with my Garage Door Controller but all of a sudden Alexa does not recognize the Wyze app. Did Wyze lose the access from Amazon or is something screwed up in my setup? I don’t know exactly what info you need so let me know.

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**Author:** ![Crease](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/crease/32/123254_2.png) [@Crease](https://forums.wyze.com/u/Crease)\
**Post date:** [May 29, 2025, 3:37pm UTC](https://forums.wyze.com/t/alexa-quit-working-with-wyze-garage-door-controller/330957/2 "2025-05-29T15:37:41Z")

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> [@paulf39](#):
>
> Did Wyze lose the access from Amazon or is something screwed up in my setup?

I’m still seeing my Wyze devices in the Alexa app and receiving voice announcements from Echo speakers for events (e.g., person detected by video doorbell), so I’m not aware of any systemic disruption of the integration. Have you tried un-linking and re-linking the Wyze skill?

> [@paulf39](#):
>
> I don’t know exactly what info you need so let me know.

Since you specifically mentioned the Wyze app, I think it’s generally a good idea to note your app version. Any detail you can provide will help other community members to have a better understanding of your problem.

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**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\
**Post date:** [May 29, 2025, 4:45pm UTC](https://forums.wyze.com/t/alexa-quit-working-with-wyze-garage-door-controller/330957/3 "2025-05-29T16:45:28Z")

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I have seen people in the past where the Alexa certificate expire6 for the wyze skill and failed to automatically renew it. Apparently it’s some common bug that happens with a lot of Alexa skills on Alexa’s end. My suggestion would be to try to re-add the Wyze Alexa skill. That usually fixes it for most people by restarting the certificate.

Honestly I’m surprised Alexa/Amazon hasn’t fixed the certificate renewal issues yet.

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**Author:** ![paulf39](https://avatars.discourse-cdn.com/v4/letter/p/e480ec/32.png) [@paulf39](https://forums.wyze.com/u/paulf39)\
**Post date:** [June 11, 2025, 11:13pm UTC](https://forums.wyze.com/t/alexa-quit-working-with-wyze-garage-door-controller/330957/4 "2025-06-11T23:13:57Z")

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Problem solved. Deleted the camera and controller reinstalled and working for now.

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**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\
**Post date:** [June 12, 2025, 12:22am UTC](https://forums.wyze.com/t/alexa-quit-working-with-wyze-garage-door-controller/330957/5 "2025-06-12T00:22:56Z")

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That’s good to know so we can recommend it to others. Thanks for the follow up!

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**Author:** ![paulf39](https://avatars.discourse-cdn.com/v4/letter/p/e480ec/32.png) [@paulf39](https://forums.wyze.com/u/paulf39)\
**Post date:** [June 23, 2025, 9:44am UTC](https://forums.wyze.com/t/alexa-quit-working-with-wyze-garage-door-controller/330957/6 "2025-06-23T09:44:37Z")

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Yes to sharing with others.

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**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\
**Post date:** [September 21, 2025, 9:45am UTC](https://forums.wyze.com/t/alexa-quit-working-with-wyze-garage-door-controller/330957/7 "2025-09-21T09:45:20Z")

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Closed on September 21, 2025, 9:45am UTC

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