Alexa person detection routine broken as of 12/9/25

@WyzeJasonJ I reported this issue back in August:

It looks like this never got passed on to anyone or that nothing was found/done and now this issue is spreading to other cameras this fall/winter. I hope someone will finally look into this issue now that it is spreading to more camera models. This indicates to me that someone is copy and pasting selections of code between cameras that is BREAKING the person detection reports to Alexa.

It’s been driving me crazy because I wanted to have Alexa toggle a virtual sensor button that goes to home assistant So that I could put Wyze person detection triggers in home assistant (when a person is detected on Wyze camera, press the virtual button that will tell Home Assistant a person was detected on that camera…then I can tell Home Assistant to keep lights on in certain locations until there is no person detected for X amount of time otherwise turn them off, etc), but person detection triggers are not working in Alexa at all anymore for some reason and now this issue is infecting other models. Can you follow up with the various teams this might be affecting?

One of my hypotheses is that it MIGHT have something to do with the new Alexa+ API changes. I got enrolled in Alexa+ early, which might explain why I noticed the issues before some others, but if that’s the case, then the other camera models triggers should’ve broke back then too. The fact that new ones are breaking now indicates it’s more likely on the Wyze side of things (firmware?).

Hope this context helps.

(Edit: The above listed fixes/workarounds in this thread do not resolve this issue for my V3Pros, but the Alexa person detection triggers are still working successfully on my Duo Cam Doorbell and other models).

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