After breach, cannot connect bulbs back to Alexa

[amberbreeze17]

Can anyone help?

I have reset and re-paired all bulbs, but they still don’t work with Alexa. I have removed and then re added them to the Alexa app as well as enabled and then disabled again. Any tips?

[StopICU33]

Hi, @amberbreeze17. Welcome to the community! Other members have been successful restoring their bulb connection with this method below:

Here's what to do if your devices stop responding through Alexa

Hi, folks! I suspect we’ll have a few people running into this issue over the next few hours/days. Wyze recently reset their security tokens as a precautionary measure, which means everyone’s Wyze Alexa skill was reset. To enable it again, follow these steps: Open the Alexa app Open the menu in the top left corner. Click on “Skills and Games” Click on “Your Skills” Click on the Wyze Skill Click “Disable Skill” Click “Enable To Use” and login again If things still aren’t working, you can try …

[holocron]

after leak; it was not a “breach”

[amberbreeze17]

Thank you!! You have saved the day. It worked.

I appreciate it.

[StopICU33]

You’re welcome and glad it worked for you!