After 2 months, it doesn't record EVENTS

Been working fine but now since the last few days, i can see live stream but not the EVENTS. It says " there are no events". Bought on amazon, doesn’t give return option. I sent message on the contact us option on WYZ website and no reply. it seems this device is made to last just 2 to 5 months the max. I googled a lot and it says the same thing same issue. I will contact amazon to ask for refund.

Welcome to the communitym @wyz312. Sorry you’re having this issue. I’m not sure if you’ve seen the troubleshooting pages yet.

Here are the Troubleshooting Guides.

cant find anything that has solution with no events issue.

In the troubleshooting link above is this section titled “No Events Are Being Recorded”

I hope this helps, please let me know if this does not address your issue.

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