Add more Cam Models to HMS Security Cam Compatible List

I recently installed a Floodlight Pro and it was disappointing that its not compatible with the HMS (which I am a subscriber of). Nowhere in the product listing it is mentioned that the floodlight pro is NOT compatible with the HMS. Should have been compatible in the first place.

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Iā€™ll give two big thumbs down, one for the doorbell pro, the other for floodlight pro. Apparently ā€œproā€ stands for ā€œpro-bably never supported.ā€

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What donā€™t you like about them? Those are 2 of my favorite Wyze devices. I have 6 Floodlight Pros and 2 VDBPros and they both work amazingly well. I have devices from multiple other companies and Wyzeā€™s FLPro blows them all out of the water.

Only downside I can see is that RTSP isnā€™t natively built in. But there are workarounds to get it, so other than that, theyā€™re awesome to me. What isnā€™t working for you?

Edit: Oh, HMS integration? Yeah, that would be nice, that is more of notification though (never triggers an alarm from an HMS security camera)

Yeah, HMS integration. Other than that, love the doorbell. Only had the flood up less than 24 hours (thanks to a completely borked flood v1ā€¦ thanks for the update, wyzeā€¦), but looking good so far.

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Please add the new v4 cam support for HMS!!

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#retweet

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Add HMS support for the video doorbell pro so I donā€™t have to have to pay for cam plus! I already pay for HMS.

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I totally agree, super disappointed this wasnā€™t already enabled!

If we complain enough they may add it! WE NEED THIS! I donā€™t want cam plus and my 5 camera security system. I should only have one payment for the whole service and all the cameras should work! HMS FOR DOOOOOOORBELL PLS

yeahthat

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Enable v4 Cams on the Home Monitoring Serviceā€™s Security Camera List

Iā€™m unable to see my v4 Wyze Cams under the ā€œSecurity Camerasā€ list under the ā€œHome Monitoring Settingsā€ where I should be able to add up to 5 cameras as part of my Home Monitoring service plan. I can see all other type of Wyze cameras.

After opening a time, I was told by a customer service representative that:

ā€œAs of 1/12/2023, we deployed a fix to the Security Camera Feature in your Wyze Home Monitoring service. This added the capability to trigger Threat Alerts for the following cameras:

  • Wyze Cam v2
  • Wyze Cam v3
  • Wyze Cam v3 Pro
  • Wyze Cam Pan v1
  • Wyze Cam Pan v2
  • Wyze Battery Cam Proā€

[Mod Note]: Your topic was merged to this Wishlist request for better visibility and consistency in grouping similar requests. Please remember to scroll up to the top and click the VOTE button to show your support.

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Anyone have any updates on this?

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This is still not fixed. Cannot add Wyze cam v4 to home monitoring.

I just bought two V4 cams to use for home monitoring and discovered this limitation. Any update on the timing for this? I was a bit surprised to see this wouldnt work with the newer hardware as you would expect it to be a priority for newer stuff as part of the marketing launchā€¦

Whatā€™s the time frame for the CAM V4 to be added to Hms? As an early adaptor this is disappointing. I didnā€™t need to wait this long while using the Beta app for Pan V3.

Very disappointed also to see that my Floodlight Pro and v4 cameras cannot be added to HMS. What???

v4 Cam with HMS

Is this cam in the works to get working with the HMS?

I knit this comment is three years old, but how do you figure? Each camera adds new capabilities or hardware compatibilities. Any camera device added to the catalog ought to be able to replace the older and less capable cameras, right?

Just want to add my vote for adding the V4 to HMS. The camera has been out for a while now and should be there.