# 4.52.17.19 Cam V4? **URL:** \ **Category:** Cameras\ **Tags:** cam-v4, web-view\ **Created:** [September 18, 2026, 4:12pm UTC](https://forums.wyze.com/t/4-52-17-19-cam-v4/344842 "2026-09-18T16:12:35Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![jlhog1](https://avatars.discourse-cdn.com/v4/letter/j/ea5d25/32.png) [@jlhog1](https://forums.wyze.com/u/jlhog1)\ **Post date:** [September 18, 2026, 4:12pm UTC](https://forums.wyze.com/t/4-52-17-19-cam-v4/344842/1 "2026-09-18T16:12:35Z")
I installed this update a couple days ago on 1 of 6 cameras. Since then I cannot see this camera on the web portal. Works on my phone fine. Tried everything. Went thru the steps suggested by the Wyze Wizzards (live person, as AI is no help) and still no can see in the web portal. Waiting for a email back from the tech support group. Has anyone else encountered this issue? ---
**Author:** ![TerryL](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/terryl/32/123569_2.png) [@TerryL](https://forums.wyze.com/u/TerryL)\ **Post date:** [September 18, 2026, 6:41pm UTC](https://forums.wyze.com/t/4-52-17-19-cam-v4/344842/2 "2026-09-18T18:41:38Z")
I have 1 V4 and no subscription but I use it as the 1 free camera on webview. I updated to 4.52.17.19 a couple of days ago and no problems with webview. In the past, once in a while it gets stuck on the “Connecting” message but it resolves when I try a few hours later. ---
**Author:** ![jlhog1](https://avatars.discourse-cdn.com/v4/letter/j/ea5d25/32.png) [@jlhog1](https://forums.wyze.com/u/jlhog1)\ **Post date:** [September 18, 2026, 6:51pm UTC](https://forums.wyze.com/t/4-52-17-19-cam-v4/344842/3 "2026-09-18T18:51:05Z")
My usual weird luck. I was playing with Tiny Cam Pro on my smart TV and all six cams work there. Not sure why one wont work in the Wyze portal. ---
**Author:** ![TerryL](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/terryl/32/123569_2.png) [@TerryL](https://forums.wyze.com/u/TerryL)\ **Post date:** [September 18, 2026, 7:31pm UTC](https://forums.wyze.com/t/4-52-17-19-cam-v4/344842/4 "2026-09-18T19:31:29Z")
Unfortunately, like a lot of others I’ve learned the “W” in Wyze stands for “Wait it out”😀 ---
**Author:** ![jlhog1](https://avatars.discourse-cdn.com/v4/letter/j/ea5d25/32.png) [@jlhog1](https://forums.wyze.com/u/jlhog1)\ **Post date:** [September 18, 2026, 11:34pm UTC](https://forums.wyze.com/t/4-52-17-19-cam-v4/344842/5 "2026-09-18T23:34:28Z")
Not sure what happened, but I can now see the cam that was updated in the portal. I hit the refresh button for the 100th time and viola it popped up. Hope it stays working, but I will hold off updating my 5 other cam v4’s ---
**Author:** ![jlhog1](https://avatars.discourse-cdn.com/v4/letter/j/ea5d25/32.png) [@jlhog1](https://forums.wyze.com/u/jlhog1)\ **Post date:** [September 19, 2026, 1:11am UTC](https://forums.wyze.com/t/4-52-17-19-cam-v4/344842/6 "2026-09-19T01:11:03Z")
Just received a email from Wyze. Some more trouble shooting info and warranty info if that don’t work. I am happy with the support so far. But the cam is working as intended now, so I will not claim warranty issue ---
**Author:** ![jlhog1](https://avatars.discourse-cdn.com/v4/letter/j/ea5d25/32.png) [@jlhog1](https://forums.wyze.com/u/jlhog1)\ **Post date:** [October 4, 2026, 12:45am UTC](https://forums.wyze.com/t/4-52-17-19-cam-v4/344842/7 "2026-10-04T00:45:16Z")
I had several more contacts with Wyze Suopport. They kept checking to see if my issue was resolved. They really did not get the answer I needed. I found the issue to my problem. It was the sd card in my cam. Removed and all good. I removed the sd cards for the other 8 cams also. I give Wyze a 100% for effort.