# 2.20+ app Beta test 5/14/2021

**URL:** <https://forums.wyze.com/t/2-20-app-beta-test-5-14-2021/181393>\
**Category:** Beta\
**Created:** [May 14, 2021, 7:44pm UTC](https://forums.wyze.com/t/2-20-app-beta-test-5-14-2021/181393 "2021-05-14T19:44:05Z")\
**Posts on this page:** 20\
**Page:** 14

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**Author:** ![Puck6T9](https://avatars.discourse-cdn.com/v4/letter/p/f19dbf/32.png) [@Puck6T9](https://forums.wyze.com/u/Puck6T9)\
**Post date:** [June 21, 2021, 6:15pm UTC](https://forums.wyze.com/t/2-20-app-beta-test-5-14-2021/181393/264 "2021-06-21T18:15:51Z")

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I do t know if any one else has noticed this. But on my iPhone if enough notifications build up, about 60 or more, the next one to come in will crash the dashboard.

I’ve had to set a cam in a location temporarily that gets set off a lot due to my neighbors. Go to sleep, wake up & unlock my phone & start doing something (play a game, look at mail, anything). Next motion notification that comes in & dashboard crashes, spinning icon, have to unlock phone again. Clear out the 60+ notifications & all is good.

Only started recently in the last couple of beta versions.

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**Author:** ![spamoni](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/spamoni/32/34695_2.png) [@spamoni](https://forums.wyze.com/u/spamoni)\
**Post date:** [June 22, 2021, 6:59pm UTC](https://forums.wyze.com/t/2-20-app-beta-test-5-14-2021/181393/265 "2021-06-22T18:59:56Z")

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I just tested this and had 97 notifications come in and app still worked. No Crash on my iPhone.

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**Author:** ![QiS](https://avatars.discourse-cdn.com/v4/letter/q/b9bd4f/32.png) [@QiS](https://forums.wyze.com/u/QiS)\
**Post date:** [June 22, 2021, 9:02pm UTC](https://forums.wyze.com/t/2-20-app-beta-test-5-14-2021/181393/266 "2021-06-22T21:02:12Z")

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Could you submit a log?

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**Author:** ![spamoni](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/spamoni/32/34695_2.png) [@spamoni](https://forums.wyze.com/u/spamoni)\
**Post date:** [June 22, 2021, 9:35pm UTC](https://forums.wyze.com/t/2-20-app-beta-test-5-14-2021/181393/267 "2021-06-22T21:35:13Z")

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> [@QiS](#):
>
> Hi @spamoni It seems that there’s something wrong with the bulb firmware. I’ll confirm this issue with our team.

Was wondering if you all were able to correct the potential FW issue with the bulbs? where some go offline randomly.

We can get them to reconnect by turning the power off for a few seconds and then back on. Guess it re-establishes communications at that point.

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**Author:** ![QiS](https://avatars.discourse-cdn.com/v4/letter/q/b9bd4f/32.png) [@QiS](https://forums.wyze.com/u/QiS)\
**Post date:** [June 22, 2021, 10:08pm UTC](https://forums.wyze.com/t/2-20-app-beta-test-5-14-2021/181393/268 "2021-06-22T22:08:14Z")

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Hi @spamoni @carverofchoice the bulb will release a firmware update, but I"m not sure the date. Please be patient.

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**Author:** ![spamoni](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/spamoni/32/34695_2.png) [@spamoni](https://forums.wyze.com/u/spamoni)\
**Post date:** [June 22, 2021, 10:09pm UTC](https://forums.wyze.com/t/2-20-app-beta-test-5-14-2021/181393/269 "2021-06-22T22:09:11Z")

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Appreciate the update. Will be patient. 🙂

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**Author:** ![spamoni](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/spamoni/32/34695_2.png) [@spamoni](https://forums.wyze.com/u/spamoni)\
**Post date:** [June 22, 2021, 10:22pm UTC](https://forums.wyze.com/t/2-20-app-beta-test-5-14-2021/181393/270 "2021-06-22T22:22:49Z")

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Can I assume that this will include both Color and Regular Bulbs? This happens with both.

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**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\
**Post date:** [June 22, 2021, 10:35pm UTC](https://forums.wyze.com/t/2-20-app-beta-test-5-14-2021/181393/271 "2021-06-22T22:35:13Z")

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I just wanted to say that we appreciate you interacting and updating us on how things are going, as well as all the work you are doing to make improvements and look into things. You’re doing a great job. Thank you so much.

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**Author:** ![Puck6T9](https://avatars.discourse-cdn.com/v4/letter/p/f19dbf/32.png) [@Puck6T9](https://forums.wyze.com/u/Puck6T9)\
**Post date:** [June 22, 2021, 10:59pm UTC](https://forums.wyze.com/t/2-20-app-beta-test-5-14-2021/181393/272 "2021-06-22T22:59:15Z")

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Really? Hummm. I wonder if it’s phone related. I have a iPhone 8 still on IOS 13.

I can reproduce It all the time.

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<div class="post-metadata">

**Author:** ![spamoni](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/spamoni/32/34695_2.png) [@spamoni](https://forums.wyze.com/u/spamoni)\
**Post date:** [June 22, 2021, 11:00pm UTC](https://forums.wyze.com/t/2-20-app-beta-test-5-14-2021/181393/273 "2021-06-22T23:00:18Z")

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I am on iOS 14.6. I can do more testing if you would like.

Give me the exact steps you are doing and I will do the same.

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<div class="post-metadata">

**Author:** ![Puck6T9](https://avatars.discourse-cdn.com/v4/letter/p/f19dbf/32.png) [@Puck6T9](https://forums.wyze.com/u/Puck6T9)\
**Post date:** [June 22, 2021, 11:00pm UTC](https://forums.wyze.com/t/2-20-app-beta-test-5-14-2021/181393/274 "2021-06-22T23:00:30Z")

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You want one now? Or next crash of my dashboard?

I can let some notifications build up till it happens then send in a log.

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<div class="post-metadata">

**Author:** ![Puck6T9](https://avatars.discourse-cdn.com/v4/letter/p/f19dbf/32.png) [@Puck6T9](https://forums.wyze.com/u/Puck6T9)\
**Post date:** [June 22, 2021, 11:01pm UTC](https://forums.wyze.com/t/2-20-app-beta-test-5-14-2021/181393/275 "2021-06-22T23:01:29Z")

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Nice. Can’t wait to not have to power off & on the bulbs anymore. Thank you.

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**Author:** ![R.Good](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/r.good/32/107078_2.png) [@R.Good](https://forums.wyze.com/u/R.Good)\
**Post date:** [June 23, 2021, 3:19am UTC](https://forums.wyze.com/t/2-20-app-beta-test-5-14-2021/181393/276 "2021-06-23T03:19:36Z")

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I have 2 bulbs out of 11 that constantly give me offline fits as well. 1 standard 1 color. Both are in close proximity to the WAP so I know its not connectivity issue.

The other denominator that I just thought of is that these 2 bulbs are the only 2 that I have a rule set to trigger an action with a V3 camera 🤔

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<div class="post-metadata">

**Author:** ![Puck6T9](https://avatars.discourse-cdn.com/v4/letter/p/f19dbf/32.png) [@Puck6T9](https://forums.wyze.com/u/Puck6T9)\
**Post date:** [June 23, 2021, 6:09pm UTC](https://forums.wyze.com/t/2-20-app-beta-test-5-14-2021/181393/277 "2021-06-23T18:09:35Z")

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Mine are in a rule group also. To turn on at a set time & off at a set time. That 1 bulb keeps disconnecting & not reconnecting so it never gets the “turn off” signal.

Sometime last night it went offline again & has yet to reconnect on its own yet.

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<div class="post-metadata">

**Author:** ![R.Good](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/r.good/32/107078_2.png) [@R.Good](https://forums.wyze.com/u/R.Good)\
**Post date:** [June 23, 2021, 6:19pm UTC](https://forums.wyze.com/t/2-20-app-beta-test-5-14-2021/181393/278 "2021-06-23T18:19:50Z")

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I suppose the test would be to delete the rule and see if they go offline as often, where mine are daily.

Mine rarely come back on their own, usually have to flip the switch to “reboot”

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<div class="post-metadata">

**Author:** ![R.Good](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/r.good/32/107078_2.png) [@R.Good](https://forums.wyze.com/u/R.Good)\
**Post date:** [June 23, 2021, 6:23pm UTC](https://forums.wyze.com/t/2-20-app-beta-test-5-14-2021/181393/279 "2021-06-23T18:23:36Z")

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Ok so devices are online

 ![image](https://us1.discourse-cdn.com/wyze/original/3X/f/b/fbadff56c57bbca3ffc755983b3cebf85a768ca1.jpeg)

Rules have been deleted

 ![image](https://us1.discourse-cdn.com/wyze/original/3X/5/8/58d874928c7fad941c72615ed16413608914bc70.jpeg)  
 ![image](https://us1.discourse-cdn.com/wyze/original/3X/1/6/1614712a7078d0237f2dee58a902aa8b26c792c8.jpeg)  
 ![image](https://us1.discourse-cdn.com/wyze/original/3X/7/5/750474f9fc7ef7bb3332772940b23f1a02b71c8f.jpeg)

I will watch to see if they go offline

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<div class="post-metadata">

**Author:** ![Puck6T9](https://avatars.discourse-cdn.com/v4/letter/p/f19dbf/32.png) [@Puck6T9](https://forums.wyze.com/u/Puck6T9)\
**Post date:** [June 23, 2021, 6:31pm UTC](https://forums.wyze.com/t/2-20-app-beta-test-5-14-2021/181393/280 "2021-06-23T18:31:50Z")

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Done that.

Just put bulb 4 up there, the one without the beta firmware on it. Took 10 minutes to show online in the app. Let’s see how it does.

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<div class="post-metadata">

**Author:** ![Puck6T9](https://avatars.discourse-cdn.com/v4/letter/p/f19dbf/32.png) [@Puck6T9](https://forums.wyze.com/u/Puck6T9)\
**Post date:** [June 23, 2021, 6:43pm UTC](https://forums.wyze.com/t/2-20-app-beta-test-5-14-2021/181393/281 "2021-06-23T18:43:00Z")

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No steps.

Notifications build up.  
I wake up, unlock phone.  
Start to do something (game, webpage)  
Next motion event to come in, screen goes black with a spinning logo. Few secs later asks me for unlock code, back at home screen.

It hasn’t happened lately & only change was I cleared the app cache (~20 mb). Did get a error msg (sorry didn’t think to note what it said) when I cleared the cache also.

To the devs here, I have sent in logs & even a email from the test flight app that should have the iPhone logs attached.

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<div class="post-metadata">

**Author:** ![njawdawg](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/njawdawg/32/9258_2.png) [@njawdawg](https://forums.wyze.com/u/njawdawg)\
**Post date:** [June 23, 2021, 7:47pm UTC](https://forums.wyze.com/t/2-20-app-beta-test-5-14-2021/181393/282 "2021-06-23T19:47:04Z")

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Log ID 235966

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<div class="post-metadata">

**Author:** ![spamoni](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/spamoni/32/34695_2.png) [@spamoni](https://forums.wyze.com/u/spamoni)\
**Post date:** [June 23, 2021, 8:08pm UTC](https://forums.wyze.com/t/2-20-app-beta-test-5-14-2021/181393/283 "2021-06-23T20:08:02Z")

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I don’t have that issue. They just released a Beta App version, you may want to try that. you can also test out the Firmware for the devices as well.

Here is the link to what the updates will provide:

> [@2.22 app, Wyze cam v3 & Watch 47 firmware Beta Test 6/23/2021](https://forums.wyze.com/t/2-22-app-wyze-cam-v3-watch-47-firmware-beta-test-6-23-2021/186977):
>
> 2.22 beta App: version: iOS: 2.22.11(2) Android: 2.22.11 What’s new ： Changed app operating system (OS) compatibility from Android 5.0+/ iOS 9.0+ to Android 7.0+/ iOS 12.0+ Improved the Message Center Optimized Device List UI Added Wyze Watch 44 and 47mm to the bulk firmware update page Optimized Wyze Floor Lamp setup logic and Device tab UI Bug fixes Wyze Cam v3 : version： 4.36.3.19 \*\*\* Upgrade 4.36.3.18 first. This update will take longer than usual because some firmware source code …

To become a beta tester go here:

> **[Become a Beta Tester](https://www.wyze.com/pages/become-a-beta-tester)**
>
> Thank you for your interest in our Beta Program! We greatly appreciate you joining our efforts to improve our products. As one of our beta testers, you will see new products, features, and bug fixes before they become public! Please keep in mind that...

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