# Home

**URL:** https://forums.wyze.com/c/home/50.md

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## [Wyze Thermostat Schedule not Holding](https://forums.wyze.com/t/wyze-thermostat-schedule-not-holding/347158)

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**Author:** [@Len2K620](https://forums.wyze.com/u/Len2K620)\
**Replies:** 37\
**Last updated:** [November 5, 2026, 10:51pm UTC](https://forums.wyze.com/t/wyze-thermostat-schedule-not-holding/347158 "2026-11-05T22:51:17Z")

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I know there was/is an issue with the thermostat showing up as offline, I luckily never got that issue eventhough I’m using a Pixel 10a running the latest Android 17. The issue I’m having is with my schedule not running,…

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## [Wyze lock draining batteries 24-48hrs](https://forums.wyze.com/t/wyze-lock-draining-batteries-24-48hrs/218287)

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**Author:** [@Pigith](https://forums.wyze.com/u/Pigith)\
**Replies:** 7\
**Last updated:** [November 5, 2026, 8:39pm UTC](https://forums.wyze.com/t/wyze-lock-draining-batteries-24-48hrs/218287 "2026-11-05T20:39:25Z")

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i have had wyze lock and keypad for probably close to a year. no problems at all. original duracell batteries were getting low. then just died so i swapped them out with energizer lithiums. they lasted about 1-2weeks and…

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## [Smart lock with a latch instead of a dead bolt](https://forums.wyze.com/t/smart-lock-with-a-latch-instead-of-a-dead-bolt/347570)

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**Author:** [@kanukula](https://forums.wyze.com/u/kanukula)\
**Replies:** 0\
**Last updated:** [November 4, 2026, 11:43pm UTC](https://forums.wyze.com/t/smart-lock-with-a-latch-instead-of-a-dead-bolt/347570 "2026-11-04T23:43:01Z")

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Wish to have Smart lock with a latch instead of a dead bolt.

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## [Smart Thermostat Offline](https://forums.wyze.com/t/smart-thermostat-offline/344787)

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**Author:** [@winbho](https://forums.wyze.com/u/winbho)\
**Replies:** 154\
**Last updated:** [November 4, 2026, 8:11am UTC](https://forums.wyze.com/t/smart-thermostat-offline/344787 "2026-11-04T08:11:30Z")

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I have 2 thermostats and 2 cameras installed and all were working fine until a few days ago. Both thermostats are now showing Device Offline. Cameras still work. I tried resetting each thermostat as well as the router. T…

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## [Sprinkler controller schedules disabled](https://forums.wyze.com/t/sprinkler-controller-schedules-disabled/347477)

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**Author:** [@bsaraiya](https://forums.wyze.com/u/bsaraiya)\
**Replies:** 3\
**Last updated:** [November 3, 2026, 4:49am UTC](https://forums.wyze.com/t/sprinkler-controller-schedules-disabled/347477 "2026-11-03T04:49:48Z")

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Is anyone else facing issues with the schedules showing disabled? They can’t be re-enabled, they can’t be deleted, and they can’t be modified. New schedules can’t be created because all zones are already in an existing s…

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## [Air Purifier fan noise](https://forums.wyze.com/t/air-purifier-fan-noise/347474)

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**Author:** [@clr.sr](https://forums.wyze.com/u/clr.sr)\
**Replies:** 1\
**Last updated:** [November 2, 2026, 7:39pm UTC](https://forums.wyze.com/t/air-purifier-fan-noise/347474 "2026-11-02T19:39:16Z")

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I have two units, one is about 2 years old, the other is 4 years old. They both have developed fan noise. The newer one about 6 mths ago and the older one just in the last week. Both are current with firmware, both have …

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## [Wyze lock bolt v2 suggest recommt](https://forums.wyze.com/t/wyze-lock-bolt-v2-suggest-recommt/347457)

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**Author:** [@chrisch525](https://forums.wyze.com/u/chrisch525)\
**Replies:** 0\
**Last updated:** [November 1, 2026, 10:10pm UTC](https://forums.wyze.com/t/wyze-lock-bolt-v2-suggest-recommt/347457 "2026-11-01T22:10:43Z")

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I recently go the lock bolt v2 and love it. I use the camera and the app have them all together and very easy to use. I do have two recommendation for the to improve the lock. When using the auto lock function I sug…

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## [6” Robot vac for RVs](https://forums.wyze.com/t/6-robot-vac-for-rvs/347449)

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**Author:** [@lewciok1](https://forums.wyze.com/u/lewciok1)\
**Replies:** 0\
**Last updated:** [November 1, 2026, 7:33pm UTC](https://forums.wyze.com/t/6-robot-vac-for-rvs/347449 "2026-11-01T19:33:02Z")

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Wyze, As we use our RV I thought it would be cool to have a small 6” version of your robot vac in the camper. I’ve spoke with a few others and they agree it’d be a nice tool for camping. RVs constantly need sweeping ev…

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## [Wyze thermostat: What am I doing wrong?](https://forums.wyze.com/t/wyze-thermostat-what-am-i-doing-wrong/347358)

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**Author:** [@adam7](https://forums.wyze.com/u/adam7)\
**Replies:** 6\
**Last updated:** [October 31, 2026, 3:02pm UTC](https://forums.wyze.com/t/wyze-thermostat-what-am-i-doing-wrong/347358 "2026-10-31T15:02:21Z")

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I recently switched from the AC to the heater, I thought I got everything set up correctly, but it’s only heating to 69°F, even though I have it set to heat to 73°. I know that you can’t just change the Temperature Pref…

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## [Thermostat - still sold out?](https://forums.wyze.com/t/thermostat-still-sold-out/347244)

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**Author:** [@vancouverbb99](https://forums.wyze.com/u/vancouverbb99)\
**Replies:** 1\
**Last updated:** [October 29, 2026, 2:25am UTC](https://forums.wyze.com/t/thermostat-still-sold-out/347244 "2026-10-29T02:25:28Z")

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I have been wanting to integrate thermostat. When will it be available again?

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## [Status of Wyze Robot Vacuum](https://forums.wyze.com/t/status-of-wyze-robot-vacuum/347208)

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**Author:** [@srmurrayut](https://forums.wyze.com/u/srmurrayut)\
**Replies:** 1\
**Last updated:** [October 25, 2026, 3:06pm UTC](https://forums.wyze.com/t/status-of-wyze-robot-vacuum/347208 "2026-10-25T15:06:09Z")

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I have 2 wyze vacuums, 1 for each floor of my house. Had them for 3+ years, no problem. I believe that they have been discontinued, do not see a new model. What’s upl

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## [Wyze Door Lock Idea](https://forums.wyze.com/t/wyze-door-lock-idea/347210)

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**Author:** [@danmorowitz](https://forums.wyze.com/u/danmorowitz)\
**Replies:** 3\
**Last updated:** [October 23, 2026, 10:59pm UTC](https://forums.wyze.com/t/wyze-door-lock-idea/347210 "2026-10-23T22:59:49Z")

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While i like the Wyze Lock Bolt. I’m in need of something for the Latch lock I like to lock both the deadbolt and the Latch knob and at this time I can buy a 3rd party knob with Fingerprint I would love to have one syst…

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## [Can the WiFi be fully disable on Lock Bolt v2?](https://forums.wyze.com/t/can-the-wifi-be-fully-disable-on-lock-bolt-v2/344645)

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**Author:** [@rocfob](https://forums.wyze.com/u/rocfob)\
**Replies:** 2\
**Last updated:** [October 23, 2026, 5:24pm UTC](https://forums.wyze.com/t/can-the-wifi-be-fully-disable-on-lock-bolt-v2/344645 "2026-10-23T17:24:55Z")

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First of all, I really like the Lock Bolt v1 for being a non‑IoT solution. I don’t want or need Internet connectivity for my use case, and I’m perfectly happy to copy and paste a temporary access code for family or frien…

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## [Temporary Code Date Issue](https://forums.wyze.com/t/temporary-code-date-issue/347031)

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**Author:** [@wayneg324](https://forums.wyze.com/u/wayneg324)\
**Replies:** 2\
**Last updated:** [October 19, 2026, 2:51am UTC](https://forums.wyze.com/t/temporary-code-date-issue/347031 "2026-10-19T02:51:02Z")

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Lock-Bolt V2 only allowing me to go out 98 days when programming a temp code. I have a renter coming in for 4 Months. Any suggestions.

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## [Wyze Robot Vacuum only spins in circles and won’t move](https://forums.wyze.com/t/wyze-robot-vacuum-only-spins-in-circles-and-won-t-move/345869)

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**Author:** [@shirin\_saadati](https://forums.wyze.com/u/shirin_saadati)\
**Replies:** 2\
**Last updated:** [October 14, 2026, 1:34pm UTC](https://forums.wyze.com/t/wyze-robot-vacuum-only-spins-in-circles-and-won-t-move/345869 "2026-10-14T13:34:49Z")

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My Wyze Robot Vacuum is only spinning in circles and won’t move forward. This happens every time I start it, and it also happens when I try to create a map. It never proceeds to clean or map the area—it just keeps spinn…

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## [Satin finish for all door locks](https://forums.wyze.com/t/satin-finish-for-all-door-locks/346798)

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**Author:** [@twheelock](https://forums.wyze.com/u/twheelock)\
**Replies:** 0\
**Last updated:** [October 9, 2026, 3:47pm UTC](https://forums.wyze.com/t/satin-finish-for-all-door-locks/346798 "2026-10-09T15:47:59Z")

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SATIN FINISH FOR ALL DOOR LOCKS, please!

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## [Thermostat offline repeatedly](https://forums.wyze.com/t/thermostat-offline-repeatedly/237313)

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**Author:** [@dalek77](https://forums.wyze.com/u/dalek77)\
**Replies:** 475\
**Last updated:** [October 6, 2026, 7:02am UTC](https://forums.wyze.com/t/thermostat-offline-repeatedly/237313 "2026-10-06T07:02:41Z")

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My Wyze Thermostat keeps going offline and never comes back to manage remotely. I have 6 Wyze devices and this is the only one that does it. It’s the closest to the router with the strongest signal as well. Latest cod…

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## [Door faces due west (intense afternoon sun)](https://forums.wyze.com/t/door-faces-due-west-intense-afternoon-sun/346624)

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**Author:** [@schat](https://forums.wyze.com/u/schat)\
**Replies:** 1\
**Last updated:** [October 5, 2026, 11:54pm UTC](https://forums.wyze.com/t/door-faces-due-west-intense-afternoon-sun/346624 "2026-10-05T23:54:21Z")

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Has anyone used the palm or print locks on doors that face due west? My door does & im hesitant to buy one because I think it may damage the photoelectric hardware or at least make it inefficient when reading a print. W…

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## [Palm lock cable is to short](https://forums.wyze.com/t/palm-lock-cable-is-to-short/346590)

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**Author:** [@car1crewchief](https://forums.wyze.com/u/car1crewchief)\
**Replies:** 5\
**Last updated:** [October 5, 2026, 7:42pm UTC](https://forums.wyze.com/t/palm-lock-cable-is-to-short/346590 "2026-10-05T19:42:19Z")

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I I have recently purchased the Palm lock and have been so excited to install this. Unfortunately I have a door with a large lock mechanism in it. This will work in the door but the cable that goes through the door is ab…

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## [Wyze Lock Bolt v2 Goes Offline Every Few Days](https://forums.wyze.com/t/wyze-lock-bolt-v2-goes-offline-every-few-days/344809)

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**Author:** [@philipjoep](https://forums.wyze.com/u/philipjoep)\
**Replies:** 2\
**Last updated:** [October 5, 2026, 1:09am UTC](https://forums.wyze.com/t/wyze-lock-bolt-v2-goes-offline-every-few-days/344809 "2026-10-05T01:09:46Z")

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Hey everyone. I’ve been having issues with my Wyze Lock Bolt v2 that I purchased recently. I have it connect to my 2.4ghz wifi network and the signal strength on the device info page is full bars. It’s using the latest f…

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## [Wyze thermostat no connection](https://forums.wyze.com/t/wyze-thermostat-no-connection/261271)

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**Author:** [@deankopp](https://forums.wyze.com/u/deankopp)\
**Replies:** 3\
**Last updated:** [October 5, 2026, 12:26am UTC](https://forums.wyze.com/t/wyze-thermostat-no-connection/261271 "2026-10-05T00:26:54Z")

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The Wyze thermostat won’t connect to wifi anymore. I’ve reset it, tried to re-install it multiple times, it will not configure or accept a wifi connection. I’ve uninstalled the app, rebooted my phone, everything. I’ve g…

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## [Wyze Cordless Vacuum brush attachments not working](https://forums.wyze.com/t/wyze-cordless-vacuum-brush-attachments-not-working/247666)

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**Author:** [@AlannaMM](https://forums.wyze.com/u/AlannaMM)\
**Replies:** 6\
**Last updated:** [October 3, 2026, 11:07pm UTC](https://forums.wyze.com/t/wyze-cordless-vacuum-brush-attachments-not-working/247666 "2026-10-03T23:07:15Z")

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After working fine for over a year, today the brush attachments for our cordless vacuum will not work. Both the floor brush and the mini brush attachments will not spin and there are no lights. Both the attachments sea…

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## [Wyze thermostat not acting completely normal after reset](https://forums.wyze.com/t/wyze-thermostat-not-acting-completely-normal-after-reset/345167)

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**Author:** [@phixion35](https://forums.wyze.com/u/phixion35)\
**Replies:** 6\
**Last updated:** [October 3, 2026, 9:27pm UTC](https://forums.wyze.com/t/wyze-thermostat-not-acting-completely-normal-after-reset/345167 "2026-10-03T21:27:36Z")

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My Wyze app was earlier this week affected by the Android 17 QPR1 bug that caused the thermostat to show up as “Device Offline” in the Wyze app. That issue has since been resolved with the Wyze app hotfix that was issue…

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## [How to access the belt in the cordless vacuum?](https://forums.wyze.com/t/how-to-access-the-belt-in-the-cordless-vacuum/242528)

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**Author:** [@lakedaemon9](https://forums.wyze.com/u/lakedaemon9)\
**Replies:** 7\
**Last updated:** [October 3, 2026, 7:41pm UTC](https://forums.wyze.com/t/how-to-access-the-belt-in-the-cordless-vacuum/242528 "2026-10-03T19:41:11Z")

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My brush will no longer spin on my Wyze cordless vacuum. I’ve barley used it. The lights come on so it’s getting power. I want to check and see if it’s the belt. How do I open the brush unit to get to the belt? I’ve rem…

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## [Robot Vacuum Battery Replacement](https://forums.wyze.com/t/robot-vacuum-battery-replacement/254932)

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**Author:** [@hrwasp](https://forums.wyze.com/u/hrwasp)\
**Replies:** 117\
**Last updated:** [October 2, 2026, 11:03pm UTC](https://forums.wyze.com/t/robot-vacuum-battery-replacement/254932 "2026-10-02T23:03:03Z")

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Grasping at straws here: After about 2 years, the battery no longer keeps a charge on one of my vacs (I have 4). Originally, the vac just stopped in the middle of the room without warning. I’ve tried the resetting, re…

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## [Turn off auto lock boltv2](https://forums.wyze.com/t/turn-off-auto-lock-boltv2/345442)

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**Author:** [@cindygorlewski](https://forums.wyze.com/u/cindygorlewski)\
**Replies:** 4\
**Last updated:** [September 27, 2026, 2:29pm UTC](https://forums.wyze.com/t/turn-off-auto-lock-boltv2/345442 "2026-09-27T14:29:44Z")

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i know to check settings gear, but i dont see a toggle for turning off autolock. . I see Name, Acess and Sharing, Device info (not in there), and Wyze Suppot. Help!

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## [Disenchanted with Wyze Robot Vacuum (no longer supported?)](https://forums.wyze.com/t/disenchanted-with-wyze-robot-vacuum-no-longer-supported/263486)

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**Author:** [@thekahnhouse](https://forums.wyze.com/u/thekahnhouse)\
**Replies:** 3\
**Last updated:** [September 26, 2026, 10:45am UTC](https://forums.wyze.com/t/disenchanted-with-wyze-robot-vacuum-no-longer-supported/263486 "2026-09-26T10:45:24Z")

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Our Wyze Robot Vacuum worked very well for a year – until the latest firmware update BRICKED IT. We’ve tried everything to get it running again. Wyze Support has been lame at best. As the unit was used 3x a week, maybe…

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## [Wyze Thermostat Offline on Android Only](https://forums.wyze.com/t/wyze-thermostat-offline-on-android-only/343689)

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**Author:** [@isaacschmitz.j](https://forums.wyze.com/u/isaacschmitz.j)\
**Replies:** 11\
**Last updated:** [September 21, 2026, 3:23pm UTC](https://forums.wyze.com/t/wyze-thermostat-offline-on-android-only/343689 "2026-09-21T15:23:32Z")

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I have a wyze thermostat that shows as offline when I try to access it from my android phone. This occurs on both the beta version of the app and the non-beta version. I can access it perfectly from my iphone and the th…

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## [Thermostat about to die?](https://forums.wyze.com/t/thermostat-about-to-die/344551)

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**Author:** [@DippyDawg](https://forums.wyze.com/u/DippyDawg)\
**Replies:** 5\
**Last updated:** [September 20, 2026, 4:10pm UTC](https://forums.wyze.com/t/thermostat-about-to-die/344551 "2026-09-20T16:10:11Z")

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I have the thermostat and it’s been working fine for many years and I think it’s gonna die on me. Starting last week, Tuesday, I noticed that the app was not reporting in how long the air conditioner had been running, s…

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## [Wyze Air Purifier Fan Speed Adjustment Through App Not Working on 3.21.1(962) Android](https://forums.wyze.com/t/wyze-air-purifier-fan-speed-adjustment-through-app-not-working-on-3-21-1-962-android/344778)

<div class="topic-metadata">

**Author:** [@muerte33](https://forums.wyze.com/u/muerte33)\
**Replies:** 15\
**Last updated:** [September 19, 2026, 12:55am UTC](https://forums.wyze.com/t/wyze-air-purifier-fan-speed-adjustment-through-app-not-working-on-3-21-1-962-android/344778 "2026-09-19T00:55:35Z")

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Since the 3.21.x Android update I noticed I could not adjust the fan speed via the Android App anymore (by pressing the Manual button). I thought my machine was broken, but the physical button on top of the purifier all…

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