# Wyze App

**URL:** https://forums.wyze.com/c/app/67.md?page=2

[Latest](https://forums.wyze.com/latest.md) · [Categories](https://forums.wyze.com/categories.md) · [Tags](https://forums.wyze.com/tags.md)

**Page:** 3

---

## [Wyze app (iPad) crashes multiple times per day since about a week ago](https://forums.wyze.com/t/wyze-app-ipad-crashes-multiple-times-per-day-since-about-a-week-ago/338509)

<div class="topic-metadata">

**Author:** [@musical](https://forums.wyze.com/u/musical)\
**Replies:** 34\
**Last updated:** [July 26, 2026, 11:36pm UTC](https://forums.wyze.com/t/wyze-app-ipad-crashes-multiple-times-per-day-since-about-a-week-ago/338509 "2026-07-26T23:36:05Z")

</div>

Recently, approximately 5 days or so ago, the Wyze app for iPad has been regularly crashing on my iPad. I keep the Wyze app running continuously and have done so for many months. Only in the past week has it started re…

---

## [What's going on with the cloud and event reporting?](https://forums.wyze.com/t/whats-going-on-with-the-cloud-and-event-reporting/344002)

<div class="topic-metadata">

**Author:** [@hdvido](https://forums.wyze.com/u/hdvido)\
**Replies:** 4\
**Last updated:** [July 25, 2026, 8:27pm UTC](https://forums.wyze.com/t/whats-going-on-with-the-cloud-and-event-reporting/344002 "2026-07-25T20:27:28Z")

</div>

Lately the events feature has become very unreliable on all of my cameras located in 3 different places on 3 different networks. That means it’s a Wyze issue! If this keeps on we’re dumping the cameras.

---

## [Notification sound change won't stick](https://forums.wyze.com/t/notification-sound-change-wont-stick/343495)

<div class="topic-metadata">

**Author:** [@BubbaATL](https://forums.wyze.com/u/BubbaATL)\
**Replies:** 34\
**Last updated:** [July 25, 2026, 8:08pm UTC](https://forums.wyze.com/t/notification-sound-change-wont-stick/343495 "2026-07-25T20:08:58Z")

</div>

Made the mistake of reinstalling the app because, since the last update, my slow camera loading problem had come back. That made the notification sound revert to Wyze Sound 1, which is maddening. I changed it to System…

---

## [Viewing on Windows](https://forums.wyze.com/t/viewing-on-windows/343477)

<div class="topic-metadata">

**Author:** [@Graywolffe63](https://forums.wyze.com/u/Graywolffe63)\
**Replies:** 3\
**Last updated:** [July 25, 2026, 4:46am UTC](https://forums.wyze.com/t/viewing-on-windows/343477 "2026-07-25T04:46:17Z")

</div>

I have 9 cameras. From the original to newest pan and stationary. For the longest time Bluestacks worked great with the Wyze app. Then either Wyze or Bluestacks or both updated and now only 3 cameras work. The older mo…

---

## [What does this icon mean?](https://forums.wyze.com/t/what-does-this-icon-mean/343937)

<div class="topic-metadata">

**Author:** [@ShardlowM](https://forums.wyze.com/u/ShardlowM)\
**Replies:** 3\
**Last updated:** [July 21, 2026, 6:18pm UTC](https://forums.wyze.com/t/what-does-this-icon-mean/343937 "2026-07-21T18:18:15Z")

</div>

Can anyone tell me what the blue icon that looks like a SD card means. I should know but for some reason I don’t.

---

## [Wyze Thermostat Advanced Settings crashes app](https://forums.wyze.com/t/wyze-thermostat-advanced-settings-crashes-app/343893)

<div class="topic-metadata">

**Author:** [@micahmc](https://forums.wyze.com/u/micahmc)\
**Replies:** 0\
**Last updated:** [July 17, 2026, 5:44pm UTC](https://forums.wyze.com/t/wyze-thermostat-advanced-settings-crashes-app/343893 "2026-07-17T17:44:27Z")

</div>

Pixel 10 Pro Android; latest updates on app (both Beta & non-beta app) Accessing Thermostat \> Settings \> Advanced crashes the app every time. Any ideas? Video: https://photos.app.goo.gl/wVNUk9S2yLUqDasd7

---

## [Clearing Cache](https://forums.wyze.com/t/clearing-cache/343749)

<div class="topic-metadata">

**Author:** [@Resist](https://forums.wyze.com/u/Resist)\
**Replies:** 6\
**Last updated:** [July 10, 2026, 8:29am UTC](https://forums.wyze.com/t/clearing-cache/343749 "2026-07-10T08:29:01Z")

</div>

So why when clearing the App cache it doesn’t go to zero with one tap of the Clear button? I always have to tap it several times to get all the cache cleared.

---

## [Thumbs Up/Down Question](https://forums.wyze.com/t/thumbs-up-down-question/343750)

<div class="topic-metadata">

**Author:** [@Resist](https://forums.wyze.com/u/Resist)\
**Replies:** 6\
**Last updated:** [July 10, 2026, 8:25am UTC](https://forums.wyze.com/t/thumbs-up-down-question/343750 "2026-07-10T08:25:03Z")

</div>

So when reviewing a recorded event there is the thumbs up/down buttons. I understand reporting an incorrect tagging with the thumbs down, but with the thumbs up it still takes me to the page to pick what was in the vide…

---

## [Automations - long press](https://forums.wyze.com/t/automations-long-press/343768)

<div class="topic-metadata">

**Author:** [@ramsaymc](https://forums.wyze.com/u/ramsaymc)\
**Replies:** 0\
**Last updated:** [July 9, 2026, 3:13am UTC](https://forums.wyze.com/t/automations-long-press/343768 "2026-07-09T03:13:19Z")

</div>

Any chance of incorporating the long press feature into the automations so they can be arranged per user’s preferences?

---

## [Waypoint layout suggestion for pan/duo cams](https://forums.wyze.com/t/waypoint-layout-suggestion-for-pan-duo-cams/343757)

<div class="topic-metadata">

**Author:** [@ec18](https://forums.wyze.com/u/ec18)\
**Replies:** 0\
**Last updated:** [July 8, 2026, 9:12pm UTC](https://forums.wyze.com/t/waypoint-layout-suggestion-for-pan-duo-cams/343757 "2026-07-08T21:12:30Z")

</div>

I’ve had the pan cam and now have the duo, but if the camera pans any direction, it loses it’s home spot. Just a suggestion on having the waypoints always near the d-pad would make things a lot easier than having it hidd…

---

## [Folders and/or Color Coding for Favorites](https://forums.wyze.com/t/folders-and-or-color-coding-for-favorites/343753)

<div class="topic-metadata">

**Author:** [@markbking.61](https://forums.wyze.com/u/markbking.61)\
**Replies:** 0\
**Last updated:** [July 8, 2026, 2:37pm UTC](https://forums.wyze.com/t/folders-and-or-color-coding-for-favorites/343753 "2026-07-08T14:37:17Z")

</div>

I have many Wyze App favorites for lighting devices, cameras and shortcuts. The ability to group them in folders or at least color code them would be very helpful.

---

## [Changing Network via App](https://forums.wyze.com/t/changing-network-via-app/343742)

<div class="topic-metadata">

**Author:** [@smhagen1](https://forums.wyze.com/u/smhagen1)\
**Replies:** 3\
**Last updated:** [July 8, 2026, 5:33am UTC](https://forums.wyze.com/t/changing-network-via-app/343742 "2026-07-08T05:33:42Z")

</div>

I have been waiting for Wyze to roll out the ability to change your Network, but all my cams except Cam Pan V3 still have the ability grayed out. I have V4s, OGs, Battery CamPros, Cam Plus. None of these are showing this…

---

## [GIF Storage?](https://forums.wyze.com/t/gif-storage/343714)

<div class="topic-metadata">

**Author:** [@roachmegaballz](https://forums.wyze.com/u/roachmegaballz)\
**Replies:** 3\
**Last updated:** [July 7, 2026, 11:55pm UTC](https://forums.wyze.com/t/gif-storage/343714 "2026-07-07T23:55:15Z")

</div>

Hi. Does anyone know where the GIFs that are created that display in notifications after a video event is recorded are stored?

---

## [When setting No-go zones: the map zoom snaps to left](https://forums.wyze.com/t/when-setting-no-go-zones-the-map-zoom-snaps-to-left/340063)

<div class="topic-metadata">

**Author:** [@BigTex2010](https://forums.wyze.com/u/BigTex2010)\
**Replies:** 15\
**Last updated:** [July 4, 2026, 7:16pm UTC](https://forums.wyze.com/t/when-setting-no-go-zones-the-map-zoom-snaps-to-left/340063 "2026-07-04T19:16:53Z")

</div>

This problem was reported last year but I’ve still got the same problem when zooming (2 finger spread) in the floor plan it snaps to the left portion and locks there. It makes it impossible to set no-go zones on the righ…

---

## [PIP movement](https://forums.wyze.com/t/pip-movement/342935)

<div class="topic-metadata">

**Author:** [@rthom30](https://forums.wyze.com/u/rthom30)\
**Replies:** 2\
**Last updated:** [June 26, 2026, 12:13am UTC](https://forums.wyze.com/t/pip-movement/342935 "2026-06-26T00:13:46Z")

</div>

Until recently, I can move my pip around my cell phone when in landscape mode. Now I can only move the pip portrait mode. . I then when I rotate to landscape mode the pip is in the middle of the screen and I cannot move …

---

## [Adding time options when turning off a camera or setting disarm mode in app](https://forums.wyze.com/t/adding-time-options-when-turning-off-a-camera-or-setting-disarm-mode-in-app/343509)

<div class="topic-metadata">

**Author:** [@khaleel\_ali](https://forums.wyze.com/u/khaleel_ali)\
**Replies:** 1\
**Last updated:** [June 24, 2026, 2:05am UTC](https://forums.wyze.com/t/adding-time-options-when-turning-off-a-camera-or-setting-disarm-mode-in-app/343509 "2026-06-24T02:05:49Z")

</div>

I would like to suggest that the app gives time options when switching off individual cameras or using the disarm mode. Possible options could be (1) 15 mins (2) 30 mins (3) 60 mins (4) Set Off Time (5) When I turn it ba…

---

## [Changed my wi-fi name and pwd](https://forums.wyze.com/t/changed-my-wi-fi-name-and-pwd/343452)

<div class="topic-metadata">

**Author:** [@NitzerGee](https://forums.wyze.com/u/NitzerGee)\
**Replies:** 6\
**Last updated:** [June 21, 2026, 2:13am UTC](https://forums.wyze.com/t/changed-my-wi-fi-name-and-pwd/343452 "2026-06-21T02:13:14Z")

</div>

Please help. I had to change my wi-fi name and pwd and now I have no idea what to do next. I can see five of my six devices on my app. If I “add new device”, is the ONLY option to go through the ENTIRE wiring set up t…

---

## [User Experience Program - Check your App](https://forums.wyze.com/t/user-experience-program-check-your-app/343402)

<div class="topic-metadata">

**Author:** [@dave27](https://forums.wyze.com/u/dave27)\
**Replies:** 8\
**Last updated:** [June 18, 2026, 12:40am UTC](https://forums.wyze.com/t/user-experience-program-check-your-app/343402 "2026-06-18T00:40:45Z")

</div>

Just noticed when checking my app version that a new “user experience program” option is in the “about” section and was enabled (opted in) automatically apparently. If you’re the type that doesn’t like that sort of thin…

---

## [Is it possible to rearrange the items on the Wyze app main page?](https://forums.wyze.com/t/is-it-possible-to-rearrange-the-items-on-the-wyze-app-main-page/159385)

<div class="topic-metadata">

**Author:** [@Mike1492](https://forums.wyze.com/u/Mike1492)\
**Replies:** 8\
**Last updated:** [June 13, 2026, 8:38pm UTC](https://forums.wyze.com/t/is-it-possible-to-rearrange-the-items-on-the-wyze-app-main-page/159385 "2026-06-13T20:38:59Z")

</div>

Im starting to get several items in my Wyze app main page. I would like to arrange items together. Items at the same location together, alike items together etc. The way i see them now is in the order in which they were …

---

## [Re-installed Wyze App won't Pair with Router](https://forums.wyze.com/t/re-installed-wyze-app-wont-pair-with-router/343245)

<div class="topic-metadata">

**Author:** [@jamesfourten](https://forums.wyze.com/u/jamesfourten)\
**Replies:** 9\
**Last updated:** [June 10, 2026, 7:46pm UTC](https://forums.wyze.com/t/re-installed-wyze-app-wont-pair-with-router/343245 "2026-06-10T19:46:24Z")

</div>

Using Wyze Mesh Router Pro for about a year. Had to reinstall Wyze app and now it won’t pair with router under Add Device. Router is still connected to internet just fine. When I reinstalled app my Wyze camera showed …

---

## [Stop vehicle event for a stationary vehicle](https://forums.wyze.com/t/stop-vehicle-event-for-a-stationary-vehicle/342721)

<div class="topic-metadata">

**Author:** [@Monto](https://forums.wyze.com/u/Monto)\
**Replies:** 12\
**Last updated:** [June 6, 2026, 12:50am UTC](https://forums.wyze.com/t/stop-vehicle-event-for-a-stationary-vehicle/342721 "2026-06-06T00:50:42Z")

</div>

Around the clock, 24/7, my camera detects my STATIONARY vehicle in the driveway. Hundreds of events daily. Somehow teach the camera to ignore my vehicle while still recording visitors vehicles.

---

## [PIP so we're not locked into app only](https://forums.wyze.com/t/pip-so-were-not-locked-into-app-only/343189)

<div class="topic-metadata">

**Author:** [@luzyddreym](https://forums.wyze.com/u/luzyddreym)\
**Replies:** 1\
**Last updated:** [June 4, 2026, 3:58pm UTC](https://forums.wyze.com/t/pip-so-were-not-locked-into-app-only/343189 "2026-06-04T15:58:04Z")

</div>

Hello Devs !! First love the whole Wyze universe and the ease of the devices that we have, but with everything the good has the bad, but in this case the only bad is for the Wyze Cam V4. I really could use a PIP, so I ca…

---

## [Rules wishlist](https://forums.wyze.com/t/rules-wishlist/343115)

<div class="topic-metadata">

**Author:** [@tc10](https://forums.wyze.com/u/tc10)\
**Replies:** 1\
**Last updated:** [May 31, 2026, 3:54pm UTC](https://forums.wyze.com/t/rules-wishlist/343115 "2026-05-31T15:54:47Z")

</div>

Why did all of the rule update get combined? If they were separate we could vote for our priorities. Grouped it says we want rule improvements? I expect this has been explained a few times, if someone can provide a li…

---

## [Dark Mode on PC](https://forums.wyze.com/t/dark-mode-on-pc/342907)

<div class="topic-metadata">

**Author:** [@aceellsw](https://forums.wyze.com/u/aceellsw)\
**Replies:** 4\
**Last updated:** [May 29, 2026, 7:03pm UTC](https://forums.wyze.com/t/dark-mode-on-pc/342907 "2026-05-29T19:03:05Z")

</div>

There is no dark mode for Pc web view. The open space around the live cam footage is so annoying because of how bright it is. I understand that your platform was built around phone applications. But my house hold watche…

---

## [Wyze app suddenly has huge cpu usage](https://forums.wyze.com/t/wyze-app-suddenly-has-huge-cpu-usage/343057)

<div class="topic-metadata">

**Author:** [@esmdesigns89](https://forums.wyze.com/u/esmdesigns89)\
**Replies:** 4\
**Last updated:** [May 28, 2026, 6:35pm UTC](https://forums.wyze.com/t/wyze-app-suddenly-has-huge-cpu-usage/343057 "2026-05-28T18:35:05Z")

</div>

Normally Wyze has a pretty low cpu usage, but last night it went sky high causing an alert on my Samsung android. Any thoughts on why and what i can do to correct this? Thanks.

---

## [Web Portal Event thumbnails have been grayed-out since 4/23/26](https://forums.wyze.com/t/web-portal-event-thumbnails-have-been-grayed-out-since-4-23-26/342531)

<div class="topic-metadata">

**Author:** [@ajwz1](https://forums.wyze.com/u/ajwz1)\
**Replies:** 17\
**Last updated:** [May 28, 2026, 4:09pm UTC](https://forums.wyze.com/t/web-portal-event-thumbnails-have-been-grayed-out-since-4-23-26/342531 "2026-05-28T16:09:40Z")

</div>

I’m OK with the general function of the Web Portal (after latest update) but on 4/23/26 my Event thumbnail panes became grayed-out and only display as visible previews when hovered with mouse. Full videos still play OK w…

---

## [Wyze app frequently locks up](https://forums.wyze.com/t/wyze-app-frequently-locks-up/343009)

<div class="topic-metadata">

**Author:** [@colblip](https://forums.wyze.com/u/colblip)\
**Replies:** 2\
**Last updated:** [May 26, 2026, 6:04pm UTC](https://forums.wyze.com/t/wyze-app-frequently-locks-up/343009 "2026-05-26T18:04:11Z")

</div>

I have the latest iPhone iOS and the latest Wyze app, yet the Wyze app frequently locks up, e.g., on a camera event, and I have to shut it down and restart it. Is anyone else having this problem, and is there a solution? …

---

## [Samsung Galaxy Z Flip7 – Two-Way Audio Microphone Extremely Quiet in Wyze App](https://forums.wyze.com/t/samsung-galaxy-z-flip7-two-way-audio-microphone-extremely-quiet-in-wyze-app/342993)

<div class="topic-metadata">

**Author:** [@lavishkumar](https://forums.wyze.com/u/lavishkumar)\
**Replies:** 0\
**Last updated:** [May 25, 2026, 9:36am UTC](https://forums.wyze.com/t/samsung-galaxy-z-flip7-two-way-audio-microphone-extremely-quiet-in-wyze-app/342993 "2026-05-25T09:36:45Z")

</div>

Description: I recently switched from a Samsung Galaxy S22 Ultra to a Samsung Galaxy Z Flip7, and I’m experiencing a strange issue with two-way audio in the Wyze app. Problem: I can hear audio from the Wyze cameras …

---

## [\[Feedback\] Stuck on Get Started](https://forums.wyze.com/t/feedback-stuck-on-get-started/342963)

<div class="topic-metadata">

**Author:** [@Augustin](https://forums.wyze.com/u/Augustin)\
**Replies:** 3\
**Last updated:** [May 24, 2026, 1:45pm UTC](https://forums.wyze.com/t/feedback-stuck-on-get-started/342963 "2026-05-24T13:45:14Z")

</div>

I’ve been running the app for a long time on the same phone. However, I recently installed something on my phone that logged me out. When trying to log back in, I would tap Get Started, the screen would flash and not do …

---

## [App logging out after 90 days](https://forums.wyze.com/t/app-logging-out-after-90-days/342972)

<div class="topic-metadata">

**Author:** [@Birdlay](https://forums.wyze.com/u/Birdlay)\
**Replies:** 0\
**Last updated:** [May 23, 2026, 10:15pm UTC](https://forums.wyze.com/t/app-logging-out-after-90-days/342972 "2026-05-23T22:15:03Z")

</div>

The apps log me out every once in a while, preventing me from getting notifications that my camera sees something, or that my doorbell is being rung. I don’t care about pretensions of “account security”, when there is a …

[Previous page](https://forums.wyze.com/c/app/67.md?page=1)

[Next page](https://forums.wyze.com/c/app/67.md?page=3)
